Q&A KHAOSAN WORLD NAMBA

Questions about Khaosan World Namba
◆ Can I leave my luggage before check-in / after check out?
You can drop your luggage from 8am before check-in time, and leave it until 8pm after check-out in our storage room. It’s free of charge!

◆ Is that OK if it is my first time to visit Japan?
We help you to make your trip more comfortable and pleasant. We are looking forward to seeing you here in Osaka, Japan.

◆ Is there security locker provided in dorm room?
Yes, we provide small security locker for valuables for each guests in dorm bed.

◆ Do you have a curfew?
We will lock the door for security, but we provide a pin-cord for opening the door, so you can come back to the hostel anytime you want to. If you come back late night, please be considerate of other guests who would like to sleep.

◆ Can I stay with my child(ren) in dorm room?

We are afraid that we can not accommodate children under 18 years old in any dormitory room. Please book private room to stay with children.
*All children under 4 years stay at no extra charge when using existing beds in the private room.
*All children aged 4 or over stay at adult rate even when using existing beds in the private room.

◆ Can I borrow and park a bicycle at the hostel?
We do not have rental bicycle and there is no parking space around our hostel.

◆ Can I make a reservation over the phone?
We are sorry we only accept online reservation. Please make a reservation from our web site.

◆ Can I use the internet or lounge before check in time (after check out time)?
It’s free of charge to use our facility at the common area (inc internet, kitchen, lounge) between 8am and 8pm before check-in / after check-out.

◆ Do I have to bring my own shampoo, soap, towels etc. ?
We prepare soap and shampoo in each rooms for guests. We also lent towels at reception by 50JPY.

◆ How can I wash my clothes? Do you have a washing machine?
We have washing machines (200yen) and a dryer (100yen) in the hostel, free detergent is also available.


◆ Can I access to the Internet with my laptop?
You can access to the Internet with our free Wi-Fi (Wireless LAN) service.

◆ Is there any convenience store near your hostel?
There are 24hr open convenience stores, 24hr super market, 100yen shop, post office and banks near our guest house. (All are in 3 min walk.)

◆ Do you provide amenities? (towel / shampoo / body soap / adapter etc.)
・Towel – 50JPY for rent
・Toothbrush – 50JPY for sale
・Razor – 50JPY for sale
・Adapter – 500JPY for sale
・Detergent for laundry – free
・Shampoo/Body soap – free at bathroom